The view from the fifth floor is really breathtaking. 👌 the Hyatt Regency across the river has an advantage on this spot though. The facility is just old at the Hilton and could definitely use a face-lift to bring in to the now. It was nice but a name like Hilton should make it beyond nice the lobby is the greatest feature. Time to put some money into this doubletree that could be branded a better Hilton being it's location right on the Riverwalk. Do something quick Hilton before you get run out of town. Knock that old dilapidated building down and build an even taller Hilton premier resort and it will work there is money in Jax stay cations are becoming more popular and the river needs a fine resort. Oh yeah could may have broke our spirits some but cmon with the lack of room service bring back room service asap. It's time to go back to normal and no roomservice is not normal so please bring back all night dining and roomservice and stop charging for the breakfast greed brought down Rome not competition, stop with the greed and get back to hospitality!!
Randy
novembre 2023
I love the riverfront view at night😍
Mckinnon
juin 2022
Location to most things we wanted to do
Nakimbra
août 2023
The view and bed were amazing
Melanie
juillet 2022
The location. The staff. The breakfast.. all of it!!!
Ashley
septembre 2024
Chechin was easy. Cookies a nice touch. Valet attendants were helpful. Restaurant meals were good. Theresa was very friendly. Burger very good. Buffet breakfast was good.
Scott
février 2023
I did not eat breakfast at the hotel, decided to go out for cheaper eats. Loved the location, had I realized it was on the river, I would have requested a room with a view of the water.
Kaysolise
août 2022
Everything was lovely with a beautiful view.
Willie
juillet 2024
The location was very nice other than I asked for river view way in advance and instead got a city view👩🏽🤔😒
Alethia
septembre 2023
For starters the room we booked wasn't available for some reason, so they gave us a suite! The bed was my favorite part as it was super comfortable, clean, and also had the most amazing view from the bed! The room was clean. Smelt nice and fresh. The staff was more than accommodating! We noticed upon check in that the pull out bed was broken. We went to dinner and when we came back it was fixed! I'm not sure why this place gets the horrible reviews that they do, but it's convenient and well worth the money we spent! Will reccomend to friends and family, and we will be booking again in the future!
Carter
mars 2022